Course Syllabus

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Personal & Professional Effectiveness

 

Course Description

Becoming highly effective, both personally and professionally, requires empathy, resilience, strong communication skills, and a dedication to proactive behaviors. This course explores these skills and illustrates ways to weave them into daily practice.

Essential Objectives

By the end of the course, students will be able to: 

  1. Demonstrate empathic communication skills including active listening, building consensus, and meeting mutual goals.
  2. Identify and value diverse cultural perspectives.
  3. Demonstrate key characteristics of resilience and proactive behaviors in meeting challenges and finding solutions.
  4. Develop and communicate a personal mission statement based on long-term goals and principles.
  5. Demonstrate audience awareness through the application of diverse communication strategies.

Textbooks & Technology

Required Textbooks:

There are no required textbooks for this course. All required readings and resources will be provided in the modules.

Modular Topics

  • Module 1: Empathy - Recognizing Others’ Needs & Validating Their Feelings
  • Module 2: Empathy - Incorporating Diverse Perspectives & Listening Actively
  • Module 3: Intercultural Fluency - Showing Curiosity & Challenging Biases
  • Module 4: Resilience - Practicing Self-Awareness by Learning from Experience
  • Module 5: Resilience - Exhibit Flexibility & Framing Problems to be Solution-oriented through appropriate tone and word choice
  • Module 6: Oral Communication and Narrative

Suggested Progression

This is a self-paced asynchronous course which means that students will be starting and progressing at different rates throughout the term. Once you feel like you have a strong handle on the material, and you have completed all of the assignments for the module, you should feel comfortable moving on, regardless of the pace, as long as you complete the course within the term timeframe.  

Grading 

Your final grade will be based on the following assessments:

Assignment Category Grade Weight Percentage
Demonstrate Your Learning Forums & Assignments 30%
Assignments 20%
Badge Assessments 50%
Total 100%

 

Assignments Overview

Your learning modules will consist of learning resources, demonstrate your learning forums, module assignments, and badge assessments. 

Demonstrate Your Learning forums are a part of every learning module and most are post-first discussions which means that you will post your reply before seeing the replies of others. Discussions will be graded based on the following rubric:

Exceeds Expectations Meets Expectations Approaching Expectations Does Not Meet Expectations Points
Knowledge Comprehensive, in-depth and wide-ranging; answer includes multiple, relevant references to assigned material
(5 points)		 Accurate and complete; answer includes more than one relevant reference to assigned material
(4 points)		 Accurate but not comprehensive; reference to assigned material is weak
(3 points)		 Limited superficial knowledge/response; no references to assigned material
(2 points)		 5 points
Analysis & Reflection Demonstrates ability to accurately, comprehensively and clearly analyze and synthesize concepts and theory.
(5 points)		 Demonstrates ability to accurately and clearly analyze and synthesize concepts and theory
(4 points)		 Some ability to analyze and synthesize concepts and theory
(3 points)		 Limited ability to analyze and synthesize concepts and theory
(2 points)		 5 points
Writing Skills Excellent mechanics, sentence structure, and organization
(5 points)		 Significant mechanics, structure and organization
(4 points)		 Some grammatical lapses, uses emotional response in lieu of relevant points
(3 points)		 Poor grammar, weak communication
(2 points)		 5 points
Application Excellent and comprehensive application of concepts to personal or professional situations
(5 points)		 Application of concepts to personal or professional situations is clear and accurate 
(4 points)		 Application of concepts to personal or professional situations is present but not developed
(3 points)		 Lacks evidence of ability to connect theory to practice, poor application of concepts
(2 points)		 5 points
Total Points: 20 points

 

 

Student Support & Policies

Please review the following policies and support services:

 

Course Summary:

Date Details Due